Privacy Policy - EXTENDED SUITES

Rights and obligations

Privacy Notice from EXTENDED SUITES

The use of our Services implies the acceptance of these conditions. We recommend that you read them carefully as they contain all the information regarding your rights and obligations as a user of our Extended Stays portal.

Identification of the Controller

In EXTENDED STAYS S.A. DE C.V., hereinafter "EXTENDED STAYS" with address at Av. Presidente Mazaryk 29, interior E3, Colonia Polanco Chapultepec, Miguel Hidalgo delegation, C.P. 11560 in Mexico City; we inform you that the personal information of all our customers and potential customers is treated strictly confidentially, so they can feel fully confident that when they acquire our goods and/or services, we make a permanent effort to safeguard and protect it.

Means of obtaining and personal data collected

"EXTENDED STAYS" collects the following personal data that are necessary and applicable to comply with the purposes established in this Privacy Notice, depending on the relationship you have with us.

Personal data collected in person:

Personal identification and financial data.

Personal data collected indirectly through transfers from third parties.

Personal identification data.
You are informed that the images and sounds captured through our closed circuit system will be used for your security.

Purposes

More than a policy, at "EXTENDED STAYS" we have the philosophy of maintaining a close and active relationship with our customers and potential customers. In terms of what is established by The Law, and its Regulation, the personal data you provide us will be used for the following purposes:

Necessary for the provision of the service

* Provide the customer with lodging services.
* Research to confirm the information and documentation provided by the customer.
* Process complaints and/or clarifications.
* Carry out collection actions.
* Keep our records updated to respond to your inquiries.
* Follow up on our commercial relationship.
* Comply with applicable laws, regulations, and other legal provisions.

Not necessary for the provision of the service

Request evaluation and quality monitoring in the service.
Carry out marketing, advertising, and commercial prospecting activities.

It is important to mention that purposes (i), (ii), (iii), (iv), (v), (vi), and (vii) originate and are necessary.

Purposes viii and ix are not necessary, but they are important to evaluate and monitor the quality of our goods and/or services, and receive information about our services, so you have the right to object or to revoke your consent for "EXTENDED STAYS" to stop processing your personal data for those purposes, according to the procedure indicated in section iv or v of this Privacy Notice.

Options to limit the use or disclosure of your personal data

"EXTENDED STAYS" informs you that if you wish to stop receiving marketing, advertising, recruitment, or commercial prospecting messages, or if you do not want us to contact you to conduct quality surveys in the service, you can do so through the email contacto@extendedsuites.com.mx, likewise, through this means we will address your doubts and comments about the treatment of your personal data.

Request for access, rectification, cancellation or opposition of personal data (ARCO rights) and revocation of consent

All your personal data are treated in accordance with the applicable legislation in force in the country, therefore we inform you that you have the right at all times to Access, Rectify, Cancel, Oppose the treatment we give to your personal data, as well as Revoke the consent granted for the treatment of the same; rights that you can assert through the Contact Center area, as the area that "EXTENDED STAYS" has designated for this purpose, or by sending an email to contacto@extendedsuites.com.mx to be provided with the ARCO Rights Application Form, which must be completed in person at the address of the Controller, attaching a copy of your official identification to prove your ownership. The response to your ARCO Rights request will be sent to the email address you have provided, within 20 business days from the receipt of said request. Likewise, you are informed that the right of access will be considered fulfilled when the corresponding response is sent to the email address you have indicated for this purpose.

The exercise of ARCO Rights will be free of charge, in case, the owner must cover the expenses of shipping, reproduction, and/or certification of documents; however, if the owner exercises the same right within a period of no more than 12 months, the response to the request will have a cost that will not exceed 3 days of the current general minimum wage in the Federal District.

If you do not agree with the processing of your personal data, you can go to IFAI.

Transfer of personal data

Transfers without the need for consent

It is reported that in order to comply with the purposes established in section (A), section IV of this Privacy Notice, your personal data may be transferred and processed inside and outside of the United Mexican States by people other than "EXTENDED STAYS". In this sense and based on The Law and its Regulation, your personal data may be transferred without the need for your consent to: (i) Third-party service providers, solely for the fulfillment of the purposes established in section a. of section III of this Privacy Notice, (ii) To Tana Servicios, S.A. de C.V. to fulfill the purposes established in section a of section III of this Privacy Notice.

Transfers with consent

"EXTENDED STAYS" may transfer your personal identification data to third parties with whom we have a commercial relationship, to carry out evaluations and quality monitoring in the service, a purpose established in item 1, subsection b. of section III of this Privacy Notice; if you do not want your personal data to be transferred to these third parties, you can express your refusal in accordance with the procedure established in section IV or V of this Privacy Notice.

Use of cookies

"EXTENDED STAYS" informs you that we do not use "cookies and web beacons" to automatically obtain personal information from you. The personal data that we collect electronically, as well as the purposes of the treatment, are established in this Privacy Notice.

Modifications to the privacy notice

This Privacy Notice may be modified from time to time by STAYS, these modifications can be consulted through the following means:

Our website www.extendedsuites.com.mx (Privacy Notice Section).
Notices visible in our EXTENDED STAYS facilities.
Any other oral, printed, or electronic communication medium that EXTENDED STAYS determines for this purpose.

Last updated date 07/21/14.